Legal

Who We Share Your Data With

Every company that touches your data, what they get, and why. On one page.

Last updated August 24, 2026

We do not sell your data
We have never sold or rented personal data, and we do not run advertising or behavioural tracking on this website.

Every Company That Touches Your Data

We think you should be able to see this on one page rather than dig through a privacy policy. This is the complete list of companies that process personal data on our behalf, what they get, and why. Most travel eSIM companies do not publish this at all. We would rather you could check.

Payments

Stripe — Ireland and United States. Processes card payments and runs fraud checks. Receives your payment details, email address and billing country. We never see or store your full card number.

eSIM Provisioning

Our wholesale connectivity partner creates the eSIM profile and assigns the mobile network at your destination. It receives technical identifiers only: the plan code and the resulting ICCID. It does not receive your name, email or address. The local mobile operator at your destination sees a device connecting to its network, exactly as it would for any phone. It does not receive your account details from us.

Email

Transactional email (order confirmations, QR code delivery, install reminders and refund confirmations) is sent from our own mail server at afriesim.net. Your email address, your name and the contents of that message are processed to deliver it.

Customer Support

Support runs over email at support@afriesim.net. Your messages to us are stored in our mailbox so we can answer them and look back at the history of your request.

Google Analytics 4 and Google Tag Manager — website analytics. Only active after you accept analytics cookies. Data is deleted automatically after 14 months. Refuse them in the cookie banner and neither one runs. Nothing about the site or the price changes if you do.

Hosting

Our website, database and backups are held with our hosting provider. It stores the data but does not use it for anything of its own.

Changes to This List

If we add a company that processes personal data, we add it here. Where a change materially affects how your data is handled, we email registered customers rather than quietly editing the page. Because AfriEsim is operated from the United Arab Emirates and several of these companies sit elsewhere, personal data of people in the EU, EEA and UK is transferred under the Standard Contractual Clauses, with the UK Addendum where UK data is involved. The UAE does not have an EU adequacy decision, so we do not rely on one.

Questions about this page?

A person reads every email. We reply within 24 hours, and we will explain anything here in plain language if it is not clear. Email support@afriesim.net.

FLEXYCOM SAS, Meydan Grandstand, 6th Floor, Al Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.

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